Skip to main content

​
Delivered volume and billable volume

Delivered volume is the size of the files delivered to your storage. Billable volume may be higher when your organization’s billing floor is enabled. Check your dashboard and your plan terms for the basis that applies to your account; do not estimate a bill from downloaded file sizes alone.

​
The 720p floor

For eligible jobs with the floor enabled, the base calculation is:
The reference uses the available source size, or a duration estimate when that size is unavailable. An estimate is not a guarantee that a particular video weighs that much. A complete download actually delivered at 720p or above is billed on its delivered size, subject to the 1 MB minimum, when the reference would otherwise exceed it. This correction does not apply to clips. Requesting high quality alone does not add a separate full-source requested-quality charge. Spotify and live-capture modes are exempt from this floor. Do not assume another source is exempt solely because it is audio or a social-media URL; confirm the applicable basis for your account and workload.

​
Clips and audio

With the floor enabled, a short clip or an audio extraction can be much smaller than its billable reference. Each job is measured separately. Multiple clips from one source can therefore count the full-source reference multiple times. For example, if an eligible source has a 500 MB reference and your clip delivers 4 MB, its floor-based volume is 500 MB. This illustrates volume, not a quoted price: multiply by your account’s applicable rate.

​
Plans and pay-as-you-go

Your dashboard and accepted plan terms show your rate, included volume, free allowance and payment settings. Free-trial quotas, PAYG allowances and subscription inclusions are different account states; do not infer one from another. PAYG uses decimal units: 1 GB = 1,000,000,000 bytes and 1 MB = 1,000,000 bytes, with invoice usage rounded to MB. Settlement is evaluated periodically. Invoice timing depends on cadence, minimum charge and exposure settings. There is no universal rule that invoices wait until $10. Once a PAYG allowance is exhausted, paid usage may continue if the account is eligible. An unpaid or paused account may be refused new jobs. Use the account settings and plan terms to determine what happens at your boundary.

​
Reading usage

Use delivered and billable usage for their respective purposes. Per-job measurement updates during finalization; dashboard aggregation and caching may introduce a delay. A quota counter is not necessarily the invoice base. If accounting differs, retain the job IDs, time period, delivered sizes and the dashboard figures so support can identify which basis was applied.

​
Alerts and monthly budgets

Volume alerts and a monetary budget are separate settings. Where available for PAYG, a monthly budget can notify you at a threshold or pause eligible API keys at a cap. The month is measured in UTC. A budget check is periodic, not an atomic spending limit on every byte. Jobs already in progress, cache propagation and temporary service delays can cause overshoot. Raising or removing the cap, or a new month, can allow budget-paused keys to resume, subject to other account restrictions. Consult the dashboard for the notification destinations and current configuration. Existing delivered files are separate from admission of new jobs.

​
Commercial terms

Prices, contractual commitments and change-notice terms are those accepted for your account. Contact support before running a large clipping or audio workload if its billable basis is unclear.